Geylang - Senior Product Quality Manager
The role:
Our Client is looking for a highly skilled and motivated Subject Matter Expert (SME) Quality Manager to manage product quality across various consumer electronics categories. The role involves developing quality strategies, driving continuous improvement, and ensuring customer satisfaction by working with suppliers, third-party labs, and stakeholders.
Key Responsibilities:
- Apply SME-level quality knowledge across multiple product categories.
- Develop and implement best-in-class processes and systems.
- Drive scalable solutions for quality improvement.
- Communicate technical and quality requirements to non-technical stakeholders.
- Monitor and train suppliers and third-party labs for quality and product testing.
- Conduct failure analysis for product quality and safety issues.
Basic Qualifications:
- Bachelor’s degree in science or engineering.
- At least 7 years of experience in consumer product quality management.
- Experience with product quality and development in consumer electronics.
- Strong project management, collaboration, and problem-solving skills.
- Detail-oriented with excellent communication skills.
Preferred Qualifications:
- Experience in retail consumer electronics or other technology-driven industries.
- Strong creative thinking and problem-solving abilities.
- Extensive experience in presentations and training.
Key Competencies:
- Ownership of processes from start to finish.
- Ability to navigate ambiguity and define processes.
- Strong initiative and follow-through skills.
Next Step:
Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.
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Liew Jie Ru
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