Customer Service Representatives (No experience required| Bank) - Bukit Merah
Adecco Bukit Merah Temporary
The Opportunity
- Opportunity to work for one of the leading banks
- Dynamic and fun team and culture
- Great exposure to learn about banking products and services
Our client is a leading back in the region
The Job- Responding promptly to customer call inquiries on general and enquiries
- Communicating with customers through various channels
- Acknowledging and resolving customer requests
- Customer outreach to encourage use of digital services
- Consistently deliver high quality service to customers to achieve total customer satisfaction without compromising risk standards
- Collaborate with stakeholders to resolve customer queries and requests
- Consistently meet the KPIs without compromising quality of service delivery
- Adhere to professional standards of behavior & conduct
- No experience required
- Prior experience in call centres or customer service is highly preferred
- Patient, calm and passionate in assisting customers
- Decent multi-tasking skills
- A fast learner who can apply critical thinking skills and has good problem-solving skills
Next steps:
- Drop your resume and contact us to follow-up, or send your resume to sarah.ng@adecco.com
- Email Topic: Apply Customer Service Representatives (No experience required| Bank)
Sarah Ng Mei Wern
EA Licence Number: 91C2918Personnel Registration Number: R1983856
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