Toa Payoh - Retail Operations Manager - GN9

Job Summary:

Benefits: AWS and Variable Bonus

Job Responsibilities:

• Achieve customer satisfaction, sales, and profit targets for the store.
• Ensure compliance with SOPs and personnel policies through supervision and follow-up.
• Develop strategies and business plans to optimize sales, margins, profits, and manage shrinkage.
• Analyze and forecast market trends to maintain a competitive edge.
• Execute merchandising and corporate strategies effectively for operational excellence.
• Manage inventory levels to ensure availability without overstocking.
• Provide coaching and support to build and lead a high-performance team.
• Perform other ad hoc duties as assigned.

• Minimum 5 years of managerial experience in the retail industry.
• Willing to work on rotating shifts, including weekends and public holidays.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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