Trade Operations Officer (12-month contract） - Bukit Merah

This is a 12-month fix term contract position.

• Carry out the running of the day-to-day processing for trade finance related activities such as
• Cursory checks on the number of original/copies of documents presented to the Bank and tallies with covering schedule/application form.
• Review the discrepancies pointed out by COE prior to informing customers.
• Perform Back-to-Back matching.
• Signature verification on application forms/instruction letters from customers.
• Liaise with customers to give advice and answer/attend to all customer’s queries and emails promptly.
• Scanning documents to Head Office for their checking and/or processing.
• Tracking and monitoring the status of transactions that are sent to Head Office for processing.
• Follow up on daily outstanding items which are unprocessed or pending at Head Office queue.
• Maintain proper records of all original trade documents that are held in the Bank.
• Generate daily reports for reconciliation.
• Monitor due dates in respect of payments for Trade Finance transactions.
• Ensure all transactions are processed timely and error free and in compliance with MAS regulation and bank’s policy and procedures.
• Cover counter duties, if required.

• To ensure all business activities are adherence to all laws, regulations, policies & KYC/AML/CFT Compliance
• To ensure all information/documents are in order before processing as per regulatory requirements

• Maintaining proper record of all transactions/ activities as per bank & regulatory guidelines
• MIS reporting

• Maintain punctuality and discipline in the department and branch as well
• Ensure a good working environment in the dept and branch as well

• Attend the customers' complaints /enquiries professionally

Minimum qualifications:

• Minimum G.C.E. ‘A’ LEVEL.
• Proficient in Microsoft programs
• Good understanding and application of the UCP600, ISBP, URC 522

Minimum experience:

• At least 2 years banking experience covering Trade Finance Operations.