[ref. w05854522] Customer service officer - Toa Payoh

apartmentKYOCERA DOCUMENT SOLUTIONS SINGAPORE PTE. LTD. placeToa Payoh calendar_month28/1/25

Responsibility:

Attend customer's call enquiries
Respond customer's toner request
Monitor customer's toner usage by system, and plan toner delivery
Coordinate with logistics for toner delivery
Send toner quotation to customers upon request
To keep records of all conversations in our call centre database in a comprehensible way
To build sustainable relationships and engage customers by taking the extra mile
To attend to technician’s request
To assist meter reading status page scanning to file if required
Attend ad-hock assignment

Requirements:

Knowledge on Microsoft office
Able to generate reports
Familiar with administrative duties
Good interpersonal and multi-task skills
Customer service oriented
Fast learner and patient

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