IT Business Analyst - Choa Chu Kang

apartmentRotary Engineering placeChoa Chu Kang scheduleFull-time calendar_month16/1/25

Description

The IT Business Analyst (BA) is responsible for supporting company users in utilizing the IT applications to execute their business functions.
The IT BA will engage with the business stakeholders and to understand the business processes, gather and qualify the requirements, designing and develop the solutions within schedule and budget.
Continuously review the existing application and support improvement activities wherever applicable. The IT Developer will be required to support ad-hoc/unplanned IT activities on a regular basis.

Essential duties and responsibilities include the following:

IT Application and Management

Ensure the smooth running of all IT applications and interfaces
Assist the IT Application Manager on all application incidents and problem management
Assist IT Application Manager in process design workshops, training, testing and data migration for application and related systems; these includes user requirements for functionality enhancements and issue resolutions
Perform actual application design and development work based on business requirements
Plan and execute test and change management activities across all applications and interfaces
Conduct application usage training to users, developing training materials and user guides as appropriate
Ensure all application access is monitored and regularly review against segregation of duties (SOD) policy

Delivery management

Work with project sponsors/stakeholders for all application-related projects and activities
Follow good project management practices and governance within the IT and vendor teams

Outsourcing and vendor management

Assist the IT Application Manager to conduct regular vendor assessments and performance against agreed SOW and SLA

Requirements

Diploma or Degree in IT/Computing or related
Preferably 1 year of software development experiences
Experience in one or more of the following programming; JavaScript, HTML/CSS, SQL, Python
Understand Microsoft SharePoint “out of the box” features; Content Management, Search
Experience in Microsoft Power Platform; Power Apps, Power BI, Power Automate
Experience in using Microsoft SharePoint List, Microsoft Dataverse
Understand how to build and manage large document libraries
Exposure to Engineering industry environment (preferred)
Good communicator with strong problem solving and analysis skills
Positive attitude and able to work well with culturally and geographically diverse teams.

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