[ref. i7481401] Sales Coordinator (West)(JY) - Woodlands

We are seeking a proactive and detail-oriented Sales Support Executive to join our client. This role is ideal for someone who enjoys a dynamic work environment, has strong coordination skills, and is passionate about delivering exceptional support across sales, project, and customer service functions.

Key Responsibilities:

• Respond to customer enquiries promptly and effectively to ensure a positive customer experience.
• Prepare and manage quotations, tender documents, and invoices.
• Liaise with vendors to source and procure necessary parts for project and operational use.
• Collect, organize, and analyze commercial information from various sources to support reporting and decision-making.
• Prepare reports and presentations; maintain and update client files and records.
• Assist in the preparation, review, and consolidation of contract documents; support in resolving contract variations and discrepancies.
• Coordinate with internal departments to track project milestones and facilitate the timely issuance of work completion certificates for invoicing.
• Handle billing and invoicing in accordance with contractual terms; follow up on payments and collaborate with the estimation team on project costings.
• Liaise with customers and legal teams on complex payment terms and report critical cost or delivery issues to management.
• Collect and analyze customer feedback to drive service improvement initiatives.
• Support any other ad hoc tasks as assigned.

Requirements:

• Diploma or Degree in Business Administration, Sales, or related field.
• Strong written and verbal communication skills.
• Detail-oriented with excellent organizational and multitasking abilities.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Experience in contract administration, billing, or customer service is a plus.
• Ability to work independently and as part of a team in a fast-paced environment.

Other details:

• Company transport provided (West)
• Working Hours: 7.30am - 5pm
• Working Days: Mon to Fri

RS Recruitment Agency LLP | EA License no.: 17C8809