[ref. w69792022] Customer Support ($4.2K, Exp Logistics,Order Fulfillment, SAP, HARBOURFRONT Mrt) - Geylang

Remunerations : Up to $4,200 + yearly increment + 13 mths Aws + 2 times Bonus payout yearly + permanent staff benefit

• Responsible for the smooth executions all Group and External Customers Orders.
• To coordinate and collaborate, monitor and patrol all logistics 3PLs to ensure smooth operation and reliability in the Groups operation.
• Resolves and Report day-to-day operation issues or customers complaints if any.
• Back-up and assist the Logistics Manager on any other ad-hoc assignments.
• Handle & process of sales orders based on customers requirements and perform timely data inputs and updates
• Coordinates Logistics Operation, arrange inventory allocation, monitor and ensure all orders are duly delivered to customer within a stipulated operation turnaround time.
• Liaise on product availability with overseas counterparts, planners, shipment arrangement with 3rd PL, warehouse and customers
• Maximize space utilization for all shipments and coordinate claims processing and shipment tracking
• Maintain the required operations turnaround time and provide supporting documents for accurate and timely customer billing
• Receive customers complaints or problems, coordinate clients wish and requirements with respective internal departments or 3rd Party Logistics Service providers and finally provide timely proposals and solutions to customers
• Maintain good relationship with customers by ensuring supply reliability
• Perform data updates into logistics to support operation and perform Consolidation of orders for Trading Goods
• Back-up fellow team members and provide guidance to lesser experienced members and propose operational improvement if any
• Performs monthly Stock and Order reconciliation and any other documentation required for month end operation.
• Support in Cross-departmental Audits and Documentations relating to Audit Compliance

• Diploma / Degree in Logistic, Supply Chain Management or any related discipline
• At least 3 to 4 years of relevant working experience in customer service, order fulfillment, shipping, logistics support field from manufacturing industry
• Proficient in MS Office suites and ISO9001 Internal Audit Certification plus point
• Skilled in SAP/ERP SD and MM modules preferred
• Good inter-personal skills, details oriented
• Ability to work with minimal supervision and in a team

JOB ID : QWW389R9

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

http://www.peopleprofilers.com

Registration Number : R1108994