Customer Service (Import Shipment)

• Salary: $2,200 - $3,800 + AWS + VB
• Working location: Changi Airfreight Centre
• Working day: 5.5 days
• Working hours: 8.30am
• 5.30pm / 8.30am
• 12.30pm (Sat)
• Entry Level & Senior Level available

Job Responsibilities:

• Coordinate import shipments with customers, overseas offices, consignees, customs, and agents, ensuring timely updates and smooth processing.
• Handle import freight, including cargo release, pick-up arrangements, and documentation (data entry, break bulks, import and GST permits).
• Follow up with terminal/Airline for shipment clearance matter and shipment survey
• Issue invoices and required documents to customers, agents, and terminals.
• Monitor pre-alert shipments from overseas offices and agents.
• Generate monthly reports for customers as requested.
• Other ad hoc duties as assigned.

Job Requirements:

• Minimum 1-year relevant experience in the Airfreight Import
• Preferably with good knowledge of MS Office and Cargowise (CW1 / if any)

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

EA License No: 21C0492