Customer Service Officer - Pasir Ris
ComfortDelGro Driving Centre Pasir Ris Full-time
Job Description
As a Customer Service Officer at ComfortDelGro Driving Centre (CDC), you will be CDC's first point of contact for learners/customers as they embark on their learning journey as well as to provide backend customer care support for CDC.
Job Responsibilities:
- Processing enrolment for learners
- Conducting course enrolment briefings for new learners
- Administering eyesight tests for new learners
- Manage queries from general public/learners through CDC’s Live Agent software (i.e. emails, live chat, digital calls)
- Fostering awareness of school licensing and non-licensing courses
- Assisting with lesson/test booking requests
- Handling payment for various services
- Promoting merchandise sales
- Settling daily stock reconciliation and account closing
- Any other relatable duties as assigned
Requirements:
- Minimum Education Qualification: Nitec, preferrably in the Business & Services field
- Good communication and interpersonal skills
- Possess positive attitude to navigate challenging situations & scenarios
- Patient and customer-service oriented
- Preferably bilingual to communicate with diverse group of learners
Work Schedule:
- 5.5 day work week (Alternate Saturdays)
- Week 1 - Monday to Friday: 9am to 6pm, Saturday: 8.30am to 1pm, Sunday: Rest
- Week 2 - Monday to Friday: 10.30am to 7.30pm, Saturday: Off, Sunday: Rest
Benefits:
Attractive incentive schemes and bonus in line with job performance.
Interested applicants should apply with their resume stating expected salary and contact details.
Please note that only shortlisted candidates will be notified.
Frasers PropertyPasir Ris
Customer Service Officer experience in retail mall will be highly preferred
• Good communication skills
• Able to work 6 days work week, retail hours and shift work...
FLINTEX CONSULTING PTE. LTD.Geylang, 9 km from Pasir Ris
time line
• Report irregularity encounter in the course of work to direct superior
Requirements
• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local...
ComfortDelGro Driving CentreTampines, 3 km from Pasir Ris
Job Description
As a Customer Service Officer at ComfortDelGro Driving Centre (CDC), you will be CDC's first point of contact for learners/customers as they embark on their learning journey as well as to provide backend customer care support...