Yishun - Customer Service Officer (Electronic/ Semiconductors) – North – (ID: 608246)

Job Description:

• Handles telephone calls and written or Electronics correspondence with assigned accounts
• Response to customers Inquiries
• Order Entry
• Expedites/Order modification – expedite and follow-up with buyers/suppliers for shipment schedules with prompt updates to customers.
• Review and manage open orders and ship per customer’s requirements.
• Advise customer forthcoming schedules / shipment and discrepancies
• Follow up on critical orders to ensure that orders ship per customer delivery requirement and shipping window
• Sample Requests
• Update Pricing/Schedules in ERP system
• General filing
• Fill-in for others Customer Service Rep. when absent from work
• Scorecard Management as required

Requirement:

• Preferably 1 - 2 years work experience in Customer Service
• Preferably with customer service related experience in Electronics industry.
• Good communication and interpersonal skills
• Continuous feedback and guidance needed by supervisor
• Must be PC literate

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

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