Admin cum Sales Associate - Tampines

Key Responsibilities and Accountabilities

• Support Sales colleagues in their day to day activities and to assist them in achieving their personal and team objectives
• Assist the sales team in preparing proposals, contracts, group resumes and invoices to clients.
• Maintain and update the sales database, including client information, leads and bookings.
• Manage and update inventory according to office and department’s operational requirements
• Assist the Sales & Marketing team with purchase order.
• Compile and submit monthly sales reports, requisitions and statistics
• Assist in administrative duties such as preparing meeting minutes, project coordination, travel arrangements etc.
• Other ad-hoc duties as assigned

• To handle incoming calls and enquiries promptly and according to operating standards
• Conduct telesales research of existing/new clients within set guidelines
• Conduct site inspection for potential clients.
• Convert inquiries into confirmed bookings by identifying customer needs and offering tailored solutions.
• Upsell room categories, packages, etc, to maximize revenue.
• Follow up on leads and maintain a high conversion rate.

• Strong computer skills, including Microsoft Office Suite
• Has excellent written and spoken communication skills
• Able to multi-task and work independently in a dynamic environment with good problem solving and decision-making skills.
• Possesses professional disposition with excellent interpersonal skills
• Ability to maintain highest standards of confidentiality, professionalism, ethics, grooming and attitude.