IT Support Assistant (West | Up to $2800) - Bukit Batok

apartmentSG Sagawa Ameroid Pte. Ltd. placeBukit Batok scheduleFull-time calendar_month21/3/25

Responsibilities

Installation & configuration of computer hardware and applications for both new and existing users.
Liaise with vendors for purchasing of IT Equipment(s).
Liaise with software vendors for software support when required.
Provide support for IT technical/hardware issue via remote and/or physical.
Handling of incoming tickets received via the ticketing system.
Maintain and update IT Assets inventory regularly.
To ensure all maintenance contracts are renewed as and when required.
To assist and provide required documents during company audit.
Handle creation and deletion of user accounts in Active Directory.
Manage file server permissions and user access rights.
Provide Local & Wide Area Network, Router, Internet, PC and systems support/trouble shooting at all levels.
Provide assistance and support to Senior IT Engineer in project administration.
Assist in IT administrative task and any ad-hoc projects/duties as assigned.
Provide IT support during power shutdown period(s).

Requirements

Minimum Diploma in Computer Science/Information Technology or other IT related discipline
Possess knowledge of PC, desktop & laptop including IT helpdesk support
Basic knowledge on Windows Server Administration, Active Directory and Group Policy Management is a plus
Good interpersonal skills
Able to work independently and as part of a team
Experience in Windows Operating System (e.g. Windows 10/11 and server OS)
Able to solve problems independently by doing research
Willing to work at Pioneer (Jurong) area
Fresh graduates are welcome to apply

Benefit Package

Medical Benefits
Dental Benefits
Able to Work from Home
AWS Bonus
Company transport pickup To/Fro from Lakeside MRT

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