Serangoon - Business Operations Analyst

A Business Operations Analyst in the jewellery industry plays a crucial role in optimizing the efficiency and effectiveness of business processes. Below is an overview of the key responsibilities, skills, and qualifications associated with this role:

1. Data Analysis and Reporting

• Collect and analyze data related to sales, inventory, and customer behavior.
• Generate reports to provide insights into business performance and identify areas for improvement.

1. Process Optimization

• Evaluate current operational processes and identify inefficiencies.
• Recommend and implement process improvements to enhance productivity and reduce costs.

1. Inventory Management

• Monitor inventory levels to ensure optimal stock availability.
• Collaborate with procurement and sales teams to manage stock replenishment and turnover.

1. Financial Analysis

• Assist in budgeting and forecasting by analyzing financial data.
• Identify cost-saving opportunities and support financial decision-making.

1. Market Research

• Conduct research on market trends, customer preferences, and competitor activities.
• Provide insights to support strategic planning and business development initiatives.

1. Cross-Functional Collaboration

• Work closely with various departments, including sales, marketing, and supply chain, to align operations with business objectives.
• Facilitate communication and coordination among teams to ensure seamless operations.

• Analytical Thinking: Ability to interpret complex data sets and derive actionable insights.
• Attention to Detail: Meticulous in ensuring data accuracy and process precision.
• Problem-Solving: Aptitude for identifying issues and developing effective solutions.
• Communication: Strong verbal and written skills to convey findings and recommendations clearly.
• Technical Proficiency: Experience with data analysis tools, ERP systems, and advanced proficiency in Microsoft Excel.
• Industry Knowledge: Understanding of the jewellery market, including supply chain dynamics and retail operations.

• Master’s degree in Business Administration, Finance, Operations Management, or a related field.
• Prior experience in an analytical or operations role, preferably within the jewellery or luxury goods sector.
• Demonstrated experience in process improvement and project management.

All Races welcome