Travel Consultant

About the job:

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Note: Pay range includes additional sales commission.

Key Responsibilities:

• Promotes sales to direct consumers by initiating calls, acting on leads and/or prospects in order to identify travel needs, present/explain Dreamcation products and make travel/cruise recommendations.
• Handing of sales enquiries, liasing with clients via meetings/ e-meetings/ phone.
• Performing admin duties such as reports, schedules, quotations etc.
• Data entry to ensure all sales records, databases are up to date.
• Assist in post-sales work which includes following up with client experience, getting reviews.
• Establishes and maintains quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and meeting customer needs and expectation.
• Builds and maintains effective relationships with new and existing consumers.
• Acquires in depth industry and company knowledge in order to articulate travel/cruise product features, benefits, pricing and make recommendations to include promotions, itineraries, and auxiliary products.
• Perform other job related functions as assigned.

Requirements:

• Excellent communication skills.
• Able to commit to 5 working week, including Sat/Sun.
• 1 – 2 years of experience in the travel industry is an advantage
• Able to work under pressure, organised, and able to manage own tasks.
• Good time management.
• Able to work independently, and also a team player.
• Sales and service oriented.
• Pleasant personality with excellent presentation skills.
• Good communication and writing skills.
• Good MS Office skills.
• Good work ethics, self-driven and sense of urgency.

Remuneration & benefits will commensurate with qualifications & experiences.