Senior Service Coordinator
UMW EQUIPMENT & ENGINEERING PTE LTD Choa Chu Kang Full-time
The Job:
- Manage & supervise SCC with resourceful planning on scheduling, monitoring via GMSS & Pronto System, including carrying out Customers Survey to measure the service level with aim of improving SCC
- Consolidating and analysising of data; improve the work flows and maximize the productivity and efficiency of service department
- Reports generation, to track service performance, support decision-making and ensure regulatory compliance.
- Tender participation in after-sales services
The Person:
- Able to work under pressure
- Bachelor of Science in Office Administration; 2-Years Certificate in Computer Secretarial, or relevant
- 2-4 years experience in the Material Handling Industries, skilled in operations Management, understanding both internal & external needs to meet expectations
- Soft skills, able to transfer skills, expertise and knowledge to all team members
dormakabaChoa Chu Kang
Service Coordinator
We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.
Do you want your work to matter...
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