[ref. a89509016] Woodlands - Assistant Manager
Join our Leadership and Drive Operational Excellence!
We’re not just about clean spaces—we’re about building trust and delivering exceptional service. We’re looking for a proactive, strategic-minded Assistant Manager to support our growth and elevate our operations. If you’re ready to lead from the front and shape the future of our team, this is your opportunity!
About the Role:As the Assistant Manager, you’ll work closely with the General Manager to oversee daily operations, optimize workflows, and ensure seamless service delivery. You’ll play a pivotal role in driving efficiency, fostering team growth, and maintaining our reputation as a leader in the cleaning industry.
Key Responsibilities:✅ Operational Leadership: Supervise supervisors and field teams, ensuring alignment with company standards and client expectations.
✅ Strategic Support: Assist in budget planning, resource allocation, and process improvement initiatives.
✅ Client Retention: Address escalated client concerns, negotiate contracts, and build long-term partnerships.
✅ Performance Analysis: Track KPIs, prepare reports, and recommend actionable insights to senior management.
✅ HR Support: Assist with hiring, onboarding, training, and performance evaluations for staff.
✅ Compliance & Safety: Ensure adherence to industry regulations, safety protocols, and company policies.
✅ Innovation: Identify opportunities to enhance service quality, reduce costs, and implement new technologies.
What We’re Looking For:✔️ Experience: 3-5 years in operations management, preferably in cleaning, facilities, or hospitality.
✔️ Leadership: Proven ability to lead teams, manage supervisors, and drive results in a fast-paced environment.
✔️ Business Acumen: Understanding of budgeting, financial reporting, and operational efficiency.
✔️ Communication: Exceptional interpersonal skills for client negotiations and internal collaboration.
✔️ Tech-Savvy: Proficiency in Microsoft Office, scheduling software, and CRM tools.
✔️ Problem-Solving: Ability to troubleshoot issues creatively and decisively.
✔️ Flexibility: Willingness to travel between sites and adapt to evolving priorities.