Manager / Senior Manager (SACH - Institute of Learning & Research) - Bedok

Job Title Manager/Senior Manager, Institute of Learning (IL)

Job Relationship

Supervises : Executive, Senior Executive, Researchers

Job Specification

Experience: Minimum of 5 years of experience in healthcare related educational program management, with at least 3 years in a supervisory role.

Special Aptitude and Knowledge:

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Strong leadership, problem-solving and management abilities.
• Excellent organizational and project management skills.
• Proven ability to develop and implement strategic plans and research projects
• Familiarize with manpower and logistic planning of training programs
• Exceptional communication and interpersonal skills.
• Ability to analyze data and make data-driven decisions.
• Good knowledge of financial and budget management, government grants for education and training (e.g., AIC, SSG)

• Overseeing the strategic and operational aspects of the institute’s programs and services.
• Manage key functions, lead teams, and implement policies to ensure the institute’s effectiveness and growth.
• Collaborate with senior leaders to develop and execute strategies that align with the institute’s mission and objectives.
• Lead a team (including admin staff, trainers and researchers) to develop, implement and evaluate programmes (both training and research), ensure the quality and successful delivery of programmes
• Manage and develop the competence of the team members.
• To work with other departments to facilitate audits by internal and external auditors
• Any other duties as required by Head of ILR

1. Program Management

• Oversee the design, delivery, and evaluation of programs (both training and research) and services.
• Ensure that programs are aligned with the institute’s mission and meet the needs of learners.
• Monitor and assess program performance, implementing improvements as necessary.

1. Strategic Planning and Implementation

• Develop and implement strategic plans to achieve the institute’s educational goals and objectives.
• Collaborate with senior leaders to set short-term and long-term priorities for the institute’s programs.

1. Team Leadership and Development

• Lead and manage a team of executives, trainers, researchers and support staff.
• Foster a collaborative and high-performance work environment
• Identify training and development needs for team members and provide appropriate resources and support.

1. Quality Assurance

• Develop and enforce standards for program quality and effectiveness.
• Conduct regular reviews and assessments to ensure compliance with educational standards and regulations.

1. Budget and Resource Management

• Apply grants and manage budgets for educational and research programs
• Oversee resource allocation and ensure efficient use of financial and human resources.

1. Stakeholder Engagement

• Build and maintain relationships with external stakeholders, including clinical institutes within SAMH, industry partners, educational institutions, and other community organizations.
• Represent the institute at conferences, meetings, and other events.

1. Innovation and Improvement

• Stay informed about trends and best practices in education and research.
• Initiate and lead new projects to enhance the institute’s offerings and operational effectiveness.

1. Reporting and Analytics

• Prepare and present reports on program performance, financial status, and other relevant metrics.
• Utilize data and analytics to inform decision-making and strategic planning.
• Any other duties as assigned by the Director from time to time.