[ref. d73988222] Retail Store Manager
About Us:
Red Dot Running Company is Singapore’s top endurance sport speciality store focusing on knowledge, nutrition, and gear that supports our community of athletes allowing them to perform their best in a wide variety of sports. We are a dynamic and growing organisation dedicated to providing exceptional customer service and high-quality products.We are currently seeking an experienced and motivated Retail Store Manager to lead our team and ensure the success of our retail operations.
Job Description:
As a Retail Store Manager at Red Dot Running Company you will be a crucial member of our team, responsible for overseeing the day-to-day operations of our retail store.
You will report to the Director to provide the necessary support to achieve the store’s goals. You will play a key role in creating a positive shopping experience for our customers while fostering a sense of leadership and community within the store.Through great service and genuine interactions, we aim to cultivate a positive atmosphere where everyone feels empowered to be authentic. As a Retail Store Manager, you will play a vital role in nurturing this spirit of community and contributing to the success of our store while driving sales, managing inventory, and leading a team of dedicated staff members.
Key Responsibilities:
- Team Leadership: Recruit, train, and motivate a team of sales associates to deliver outstanding customer service.
- Sales and Profitability: Drive sales growth by implementing effective merchandising strategies, analysing sales data, and identifying opportunities for improvement.
- Inventory Management: Ensure proper inventory levels, track stock movements, and minimize shrinkage through effective inventory control.
- Customer Service: Maintain a high standard of customer service, resolving any customer concerns or issues promptly and professionally.
- Visual Merchandising: Ensure the store is visually appealing and products are displayed attractively to enhance the shopping experience.
- Operational Excellence: Oversee store operations, including opening and closing procedures, cash management, order fulfilment, and compliance with company policies and procedures.
- Marketing and Promotions: Collaborate with the marketing team to implement promotions and marketing initiatives to increase store traffic and sales.
- Stay informed about all new products and shop merchandise, displays, promotions in order to provide customers with accurate information and recommendations.
- Uphold company policies and procedures, including health and safety regulations to ensure a safe and enjoyable shopping experience.
Qualifications:
- Proven experience as a Retail Store Manager or similar role.
- Excellent customer service skills with a friendly and approachable demeanour.
- Strong leadership and team management skills.
- Excellent communication skills with the ability to effectively interact with customers and colleagues.
- Ability to work well as part of a team in a fast-paced environment.
- Knowledge of retail merchandising and inventory management.
- Strong analytical and problem-solving skills.
- Flexibility to work various shifts, including evenings, weekends, and public holidays, as required.
- Proficient computer skills (Microsoft Office, Google Workspace, etc).
- Open to Singaporeans and Permanent Residents (PR) only.
Benefits:
- Competitive salary.
- Comprehensive health insurance coverage.
- Employee discounts on selected store merchandise.
- Opportunities for career advancement and professional development.
- A dynamic and supportive work environment.
If you are a dedicated and results-driven retail professional looking to take the next step in your career we invite you to apply for the Retail Store Manager position at Red Dot Running Company. Join our team and be part of our commitment to delivering exceptional customer experiences and driving retail excellence.
How to Apply:
Interested candidates are encouraged to submit their resume and a cover letter detailing their relevant experience and qualifications to hireme@rdrc.sg.
Please include "Retail Store Manager Application" in the subject line.
We look forward to hearing from you!