Sales Manager (Room Sales) - Toa Payoh

About the role

As the Sales Manager (Room Sales) at Holiday Inn Express Singapore Orchard Road, you will play a pivotal role in driving the hotel's room sales performance. Based in the Orchard Central Region, this full-time position will see you responsible for generating room bookings and implementing effective sales strategies to meet and exceed revenue targets.

At Holiday Inn Express® we want our guests to relax and be themselves which means we need you to:

• Be you by being natural, professional and personable in the way you are with people
• Get ready by taking notice and using your knowledge so that you are prepared for anything
• Show you care by being thoughtful in the way you welcome and connect with guests
• Take action by showing initiative, taking ownership and going the extra mile

• Developing and executing tailored sales plans to drive room occupancy and revenue
• Identifying and securing new corporate, MICE and leisure accounts
• Building and maintaining strong relationships with key industry partners and clients
• Analyzing market trends and competitor activity to inform sales strategies
• Preparing sales reports and presentations to track performance and identify opportunities
• Collaborating with the wider hotel team to deliver exceptional guest experiences
• Providing mentorship and guidance to junior sales team members
• Takes ownership of daily sales activities and maximize the productivity by following a system of weekly and monthly action plans
• Responsible for an assigned sales target in accordance to market segment
• Prepares periodic sales reports showing sales volume, potential sales and areas of proposed client base expansion
• Works with leadership team in the preparation and management of the Sales & Marketing budget.
• Assists in the preparation of the annual departmental operating budget.

• Minimum 3 years' experience in a sales role within the hospitality industry
• Proven track record of achieving or exceeding sales targets
• Strong interpersonal and relationship-building skills
• Excellent negotiation, communication and presentation abilities
• Proficient in data analysis and using CRM systems
• Knowledge of the hotel market and industry trends
• Passionate about delivering exceptional customer service

What we offer

We also prioritize the wellbeing of our team, offering various health and wellness initiatives.

About us

Our mission is to provide smart, simple and savvy travel experiences for our guests, underpinned by our brand values of being bold, spirited and genuine.

If you are excited by the prospect of joining our dynamic team, we encourage you to apply now.