[ref. u3393417] Executive Secretary - Toa Payoh

This position is responsible for providing high-level secretarial and administrative support to the General back-to-back carrying out tasks and requests as instructed. The Executive Secretary works with minimum supervision and handles confidential matters professionally.

Responsibilities:

• Ensure that the day-to-day administrative needs of the department are fulfilled
• Perform the duties within the framework defined by the norms of the Company and within the Hotel’s internal regulations
• Keep confidential information CONFIDENTIAL
• Responsible for rendering secretarial and clerical services for the General Manager as required
• To prepare respective schedules and reports that will be internally distributed or submitted to Accor Head Office laid down by the General Manager
• To take down and transcribe the minutes of meetings such as Executive Morning Briefing and dictation from the General Manager, etc.
• Prepare correspondence such as faxes, letters, memos, etc as assigned with a coding system for tracking.
• Manage the General Manager Diary, ensuring it allows for an effective day (not too many diaries appointed in one day, not to put larger Department Head meetings or Rooms Division
• meetings in one day back-to-back, etc.). This is to allow the General Manager time to clear work without interruption
• To open and dispatch mail that relates to the department
• To maintain office supplies stock
• To keep herself acquainted with the General Manager’s activities to assist in discerning priorities

• Minimum GCE-O Levels; diploma or bachelor’s degree in hospitality, tourism, or related field preferred.
• Minimum 4 years of secretarial experience serving the senior management level
• Excellent reading, writing, and oral proficiency in English language
• Good working knowledge of MS Excel, Word, & PowerPoint
• Good communication and customer contact skills
• Service-oriented with an eye for details
• Ability to work effectively and contribute to a team
• Self-motivated and energetic
• Well-presented and professionally groomed at all times