Executive (Credit Control), Business Office

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline: Serve all with Love.
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach out and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

Job summary:

As a Credit Control Executive, you shall be responsible for assessing the credit risk and reminding customers to make timely payment of outstanding invoices.

Your responsibilities are:

• Generates and sends bills and Statement of Accounts to customers.
• Verifies the validity of any company’s and insurance company’s Letters of Guarantee, and assesses their credit risk accurately.
• Assists to evaluate all company contracts and assesses the credit risk of third parties/companies and insurance companies.
• Reviews outstanding accounts, reporting of delinquent accounts in a timely manner, and making recommendations for the next course of action for effective debt recovery.
• Proposes suspension or termination of credit facilities for poor creditworthiness accounts.
• Evaluates, reviews, and implements sound credit control policies.
• Executes stringent credit control guidelines on self-pay and third-party accounts.
• Attends and follows up on inquiries and requests by internal and external customers, conducts analytical investigations on complaints, makes practical suggestions, and collaborates with other departments to provide complete, timely, and effective service recovery.
• Contributes to the team by performing other duties/projects/system improvement as required.

• At least 3 years’ experience in a credit control function/in a supervisory position, preferably in a healthcare setting.
• Possess a Degree / Diploma in Business Administration with accounting knowledge or its equivalent.
• Proficient in PC skills, Microsoft Office, etc.
• Good communication, writing, and interpersonal skills.
• Dynamic and resourceful.
• Good administrative & organizational skills.
• Good team player with a positive working attitude.