TRAVEL CONSULTANT (able to speak Mandarin and English) - Toa Payoh

Job Responsibilities:

• Attend to inquiries through phone calls / email / Wechat / WhatsApp to understand our clients travel needs, conduct regular travel company daily operations.
• Provide comprehensive assistance with air ticket, hotel reservations, visas, and travel advice in a professional and efficient manner
• Create, plan, and quote travel itineraries for corporate clients
• Booking and issue air tickets, arrange Land tours, transportations, accommodations for corporate clients.
• Manage bookings, issue invoices, and handle travel insurance.
• Interacts with airline sales, hoteliers, local and oversea travel agents.
• Follows company procedures, guidelines and standards in building productivity, accuracy of work and punctual attendance.

Job Requirements:

• Proficient and fluent in Mandarin and English (as need to liaise with Mandarin client speaking)
• Minimum GCE ‘O' Level & above, preferably Diploma in Tourism and hospitality. IATA/UFTAA certificate would be an advantage.
• Must be team oriented, extremely motivated, and able to work independently
• Ability to operate in a fast-paced environment with strong organizational skills.
• Experience in the Travel and hospitality Industry is preferred, Knowledge of Global Reservation System (GDS) will be an added value.
• Computer literate with knowledge of Microsoft Word, Excel, and good with social media (marketing)