Customer Service Coordinator

Customer service

Attention to detail

Interpersonal skills

Microsoft OfficeProblem-solving

**Job Title: Customer Service Coordinator**

**Summary:**

This is a full-time position based in North Singapore, with on-site work required.

1. Respond promptly to customer inquiries via phone, email, and in-person interactions.
2. Maintain accurate records of customer interactions and transactions.
3. Collaborate with other departments to resolve customer issues and inquiries.
4. Assist in developing and implementing customer service policies and procedures.
5. Identify and escalate priority issues to ensure timely resolution.
6. Sourcing and matching of MDW to customer's needs

1. Strong customer service skills with a focus on customer satisfaction.
2. Attention to detail and ability to multitask effectively.
3. Excellent interpersonal and communication skills.
4. Proficiency in Microsoft Office applications (Word, Excel, Outlook).
5. Proven problem-solving abilities in a customer service setting.
6. Minimum O'levels, those with CEI Basic preferred but not a must.
7. 0-1 years of relevant work experience.

• Job Type: Full Time
• Work Mode: On-site
• Location: North Singapore
• Minimum Qualification: Secondary education or high school diploma
• Salary Range: $2000 to $2200 per month

If you meet the qualifications and are passionate about delivering exceptional customer service, we invite you to apply for the Customer Service Coordinator position. Join our team and be a key player in ensuring customer satisfaction and loyalty.