Category Manager (Professional Services / IT)
Job Description
An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every hello at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights.So, when you say hello to us, you are really empowered to sayHello BIG Possibilities.
Be a part of something BIG!
Part of Group Technology Procurement family, we are looking for a candidate who is responsible for developing and executing category strategies to deliver value in technology. The Technology Professional Services Category Manager must be conversant with procurement practices and be able to effectively influence multiple diverse stakeholders to drive aggregation of volume as well as negotiate successful outcomes with vendors.
The Category Manager is responsible for implementing sourcing strategy in areas of IT & Networks Professional Services, Application Support Development and Maintenance, IT Hardware Infrastructure Support and Manpower Rate Card.
This role will be business-partnering the IT & Networks stakeholders and you will be required to keep abreast of supply market/ economic changes in the technology space as well as be proficient in the application of appropriate sourcing levers to achieve an optimal commercial outcome.
The candidate should also possess good people skills to achieve highly satisfactory internal customer experience whilst ensuring compliance to policy.
Make an Impact by:
Category Sourcing- Identify, develop and implement joint sourcing opportunities and strategies for Technology Professional Services category, specifically IT & Networks Professional Services, Application Support Development and Maintenance, IT Hardware Infrastructure Support and Manpower Rate Card.
- Drive and lead procurement activities for said category across Singtel Group OpCos (Operating Companies) as part of Global Category Procurement team.
- Be fully responsible for Group IT & Networks spend under this category, with vision of driving scale across geographics prioritising high impact spend areas.
- Strengthen Group Regional aggregation by establishing Group Regional Framework Agreement, and where needed, performing price benchmarking for this category.
- Guide business users and enforces on procurement policy, governance and practices.
- Pro-actively influence stakeholders in line with category strategies.
- Lead contract negotiations with suppliers with support from key stakeholders.
- Provide market knowledge, intelligence and expertise while working closely with business stakeholders and suppliers.
Skills for Success:
- Bachelor's Degree
- At least 5 years of relevant work experience in procurement, Telecom or Technology industry would be advantageous.
- Experience in procurement system (Ariba, Coupa, iCertis).
- Solid MS Office suite capabilities.
- Ability to contextualize data analytics into actionable sourcing insights.
- Strong negotiation and communications skills with vendors & stakeholders.
- Good financial acumen and vendor contracts management.
- Good writing/documentation skills
- Strong interpersonal skills and extremely resourceful.
- Excellent project management and organisational skills.
- Creative and hypothesis-led problem solving, framing and communicating complex ideas, thinking strategically, excellent numerical and analytical skills.
- Ability to demonstrate leadership, proactivity, productivity, valuable contribution to a team and having exceptional drive commitment. 8. Strong team player.
Rewards that Go Beyond:
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities