Junior IT Service Desk Engineer | Entry Level (OJT Provided) - Bedok
Alphaeus Pte. Ltd. Bedok Full-time
Location: East
Open for Entry Level with OJT provided
Responsibilities:
- To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.
- Be available to take calls.
- Prompt response to queries via voicemail / email / fax.
- Accurate assessment/ resolution of problems.
- Provide first level support to troubleshoot and solve technical problems.
- Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.
- Coordination for employee user account administration, activation, changes, and terminations.
- Receive and answer all users' IT service request calls.
Requirements:
- Candidate must possess at least Nitec in information technology
- IT savvy, good understanding of Windows, Email system, Network Connectivity and basic L1 troubleshooting.
- Possesses good communication skills
Primestaff Management ServicesGeylang, 4 km from Bedok
Min Higher Nitec in IT related fields
• Min 1 year End user support experience, Desktop or Technical Service Desk. Customer Service
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.
• Open...
ROBERT WALTERS (SINGAPORE) PTE LTDGeylang, 4 km from Bedok
applications.
• Provide remote support to employees working in colocation facilities and hybrid cloud environments.
Required Skills & Qualifications:
• 3+ years of experience in an IT Service Desk / Helpdesk / Desktop Support role.
• Strong knowledge...
Itcan Pte. LimitedGeylang, 4 km from Bedok
Multiple Permanent IT Positions (Cloud/Service Desk/Infrastructure)
For interested applicants, please send your resume to this email: [email protected]
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IT Service Desk...