Senior Executive / Executive, Campus Support Services - Sengkang

Select how often (in days) to receive an alert:

Senior Executive / Executive, Infrastructure Who We Are

For more information on Singapore University of Social Sciences, please visit

About The Job

We are seeking a proactive and detail-oriented Senior Executive / Executive to join our Campus Support Services Unit. This role provides an exciting opportunity to oversee essential operations, ensuring a seamless and efficient campus environment.

Job Description

Key Responsibilities:

1. Monitor service quality and implement improvements for customer satisfaction.

1. Assist the manager to coordinate the upkeep and functionality of service kiosks and amenities, ensuring an exceptional user experience.
2. Liaise with vendors to ensure timely replenishments and servicing.

1. Monitor and ensure cleaning standards across campus facilities are maintained.
2. Coordinate with cleaning contractors for routine and ad hoc requirements.
3. Assist the manager to implement the waste disposal systems and ensure compliance with environmental guidelines.
4. Assist the manager to implement sustainable waste management practices.

1. Ensure service standards are met by landscape contractors.

1. Oversee pest control activities.
2. Address pest-related issues promptly and efficiently, ensuring a clean and safe campus environment.

1. Manage mail distribution, despatch services, and ferry logistics to ensure timely and efficient delivery.

1. Ensure campus directories and signage are updated with clarity.
2. Coordinate design and installation projects as needed.

1. Assist the manager to monitor service delivery and compliance with contractual obligations.

1. Degree Holder in Facilities Management, Business Administration, or related field with 5-7 years' relevant working experience in a similar operational role.
2. Mature, meticulous and possess a high level of discretion and integrity.
3. Effective interpersonal skills with excellent command of written and spoken English.
4. Resourceful team player who is able to work independently and display initiative.
5. Proficient in Microsoft Office applications.
6. Familiarity with service desk operations and vendor management is an advantage.
7. Ability to communicate well to act as a liaison and help reach out to stakeholders, such as faculty and admin staff from other departments and divisions as well as associates and other stakeholders.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

1. Competitive Pay Package
2. Hybrid Work Arrangement (Subject to Job Role)
3. Medical Benefits
4. Family Care Leaves
5. Wellness & Recreation Activities
6. Career Development Opportunities through Internal Job Postings and Transfers