Assistant Manager, Healthcare Operations

About the role

This is an exciting opportunity for an experienced Assistant Manager to join the Healthcare Operations team.

As an Assistant Manager, Healthcare Operations, you will play a key role in supporting the smooth and efficient delivery of healthcare services.

• Oversee the operations of assigned service points.
• Collaborate with the Centre Manager and healthcare professionals to resolve system and process challenges.
• Gather and analyze data to support informed decision-making and identify opportunities for enhancement.
• Supervise a team of service associates, promoting a positive and efficient work environment.
• Contribute to the development and execution of proposals and initiatives to optimize operations.
• Maintain high customer satisfaction by responding to inquiries and resolving concerns efficiently.
• Track customer feedback and implement improvements to enhance service quality.
• Accountable for meeting volume and financial objectives for designated clinical services.
• Handle procurement and logistics management to support business operations.
• Communicate and enforce hospital policies and procedures.
• Ensure all policies and procedures remain up to date.

• Bachelor's Degree in Business Management / Health Service Management or equivalent
• Minimum 3 years of relevant working experience

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.

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EA Personnel Reg No: R2089904