Senior Application Support Analyst - ref. j97759403
Singapore Full-time
Seeking an experienced Application Support Analyst to oversee monitoring, incident management, and continuous improvement of critical Capital Markets applications. This role involves close collaboration with business users, development, and infrastructure teams to ensure system reliability and high-quality service.
Key Responsibilities: Implement and maintain application monitoring in collaboration with development teams. Manage daily/monthly batch processes and support overnight operations during Singapore business hours. Handle user requests, incidents, and service tickets (L1/L2 support) for trading, risk, and back-office systems.
Generate and analyze reports on data quality, particularly during monthly risk cycles. Maintain knowledge bases and contribute to long-term issue resolution with development teams. Drive continuous improvements, automation, and non-functional monitoring requirements.
Qualifications: 8+ years of experience in application support, preferably in Capital Markets. Strong knowledge of trade lifecycle and financial products (FX, Bonds, IRD, etc.). Proficient in SQL, Unix/Linux scripting, XML, PL/SQL, MQ, Control-M.
Familiar with monitoring tools like ITRS Geneos and Elasticsearch. ITIL certified with strong analytical, communication, and troubleshooting skills. Proactive, self-motivated, and able to perform under pressure. Work Hours: 8:45 AM - 6:30 PM (Singapore Time) Weekend/on-call support as needed.
For a confidential discussion, please reach out to me at fiona.wong@sanderson-ikas.sg Personal data collected will be used for recruitment purposes only. Only shortlisted candidates will be notified / contacted. EA Registration No: R21101138 "Sanderson-iKas" is the brand name for iKas International (Asia) Pte Ltd, a company incorporated in Singapore under Company UEN No.: 200914065E with EA license number 16S8086.
Key Responsibilities: Implement and maintain application monitoring in collaboration with development teams. Manage daily/monthly batch processes and support overnight operations duri
Seeking an experienced Application Support Analyst to oversee monitoring, incident management, and continuous improvement of critical Capital Markets applications. This role involves close collaboration with business users, development, and infrastructure teams to ensure system reliability and high-quality service.Key Responsibilities: Implement and maintain application monitoring in collaboration with development teams. Manage daily/monthly batch processes and support overnight operations during Singapore business hours. Handle user requests, incidents, and service tickets (L1/L2 support) for trading, risk, and back-office systems.
Generate and analyze reports on data quality, particularly during monthly risk cycles. Maintain knowledge bases and contribute to long-term issue resolution with development teams. Drive continuous improvements, automation, and non-functional monitoring requirements.
Qualifications: 8+ years of experience in application support, preferably in Capital Markets. Strong knowledge of trade lifecycle and financial products (FX, Bonds, IRD, etc.). Proficient in SQL, Unix/Linux scripting, XML, PL/SQL, MQ, Control-M.
Familiar with monitoring tools like ITRS Geneos and Elasticsearch. ITIL certified with strong analytical, communication, and troubleshooting skills. Proactive, self-motivated, and able to perform under pressure. Work Hours: 8:45 AM - 6:30 PM (Singapore Time) Weekend/on-call support as needed.
For a confidential discussion, please reach out to me at fiona.wong@sanderson-ikas.sg Personal data collected will be used for recruitment purposes only. Only shortlisted candidates will be notified / contacted. EA Registration No: R21101138 "Sanderson-iKas" is the brand name for iKas International (Asia) Pte Ltd, a company incorporated in Singapore under Company UEN No.: 200914065E with EA license number 16S8086.
Website: www.sanderson-ikas.sg
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