Toa Payoh - Technical Support Engineer / Service Desk | Office Job, UP $2600 + AWS + VB
Recruit Now Toa Payoh Full-time
Summary:
- Location: Tanjong Pagar
- Salary from $2600
- AWS + 2 months Variable Bonus
- Office sitting job, technical support helpdesk
- 7am to 4.30pm OR 2pm to 11pm (5 days including weekends)
Who are we looking for:
- Minimum Nitec in Engineering or related field.
- Candidates with or without experience are welcomed to apply as on job training will be provided.
- High accuracy in processing information.
- Able to commit to the stated working hours and work on weekends.
Responsibilities:
- Coordinate with Maintenance Team and station staff to monitor ticketing kiosk performance via the MCC workstation.
- Perform remote troubleshooting on kiosks when needed.
- Compile and verify fault data for kiosks, generate reports, and ensure data accuracy.
- Assist with software deployment for kiosks, including annual fare revisions and ad-hoc projects.
- Monitor kiosk performance after software deployment to identify issues.
- Generate backend reports for investigation.
- Create Work Orders in the MMS for fault troubleshooting.
- Support ticketing kiosk and MCC workstation tasks (e.g., update station layout).
Interested candidates, kindly apply via the APPLY NOW button with your updated resume. We regret to inform you that only shortlisted candidates will be contacted.
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