Associate Director, Product Manager - Veeva CRM Product Line

• Opportunity to be a part of our dynamic Team in Singapore!
• Based in Singapore, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on The Straits Times and Statista’s list of Best Employers in Singapore for four consecutive years (2020, 2021, 2022, 2023) as well as Great Place to Work-Certified™ company.
• Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.

You will collaborate with cross-functional teams, including engineering, regional markets (IT and Business), and customer support, to deliver exceptional value to our clients.

Key Responsibilities :

• Develop and execute a comprehensive product strategy and roadmap for the Veeva CRM product line, ensuring alignment with overall business goals and market needs.
• Identify trends, customer needs, and opportunities for product innovation and differentiation
• Collaborate with vendors to influence vendor roadmap to meet company business needs.

Product Development:

• Collaborate with engineering teams to define product requirements, user stories, and acceptance criteria.
• Lead the product development lifecycle, including ideation, design, development, testing, and launch.
• Prioritize and manage the product backlog, ensuring the most valuable features are delivered to market.

Stakeholder Collaboration:

• Engage with business owners and key stakeholders to gather feedback, validate product concepts, and ensure alignment with customer expectations
• Provide product expertise and support to customer-facing teams, including sales, customer success, and technical support.

Performance Monitoring and Improvement:

• Define and track key performance indicators (KPIs) to measure product success and inform decision-making.
• Continuously monitor product performance, customer feedback, and market trends to identify areas for improvement and drive iterative enhancements.

Requirements:

• Bachelor’s degree in Business, IT, or a related field.
• 8+ years of product management experience launching complex software products in the life sciences or pharmaceutical industry.
• Proven ability to lead cross-functional teams in a matrixed environment.
• Excellent strategic thinking and analytical skills, with the ability to translate complex ideas into clear and actionable plans.
• Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
• Exceptional leadership and collaboration skills to drive cross-organizational initiatives.
• Strong project management skills and the ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Agile methodologies and experience with tools such as Jira and Confluence.

Nice to have, but not essential:

• Experience with CRM, preferably Veeva CRM