Customer Service Executive – Supply Chain (MNC / 5 Days / Up to $4,000 + AWS - Geylang

• Position: Customer Service Executive (Supply Chain / Logistics)
• Well Established Indonesian Palm Oil & Oleochemical MNC
• Working Hours: Monday - Friday (9:00am – 6:00pm)
• Salary (commensurate with experience): Up to $4,000 + AWS + Performance Bonus (Averaging 3 to 4 Months)
• Working Location: Pasir Panjang
• Outpatient Medical & Dental Insurance Provided
• Duration: Permanent
• Industry: Oleochemicals & Palm Oil

Main Responsibilities:

• Work closely with cross-functional team on executing the sales.
• Communicate proactively with customers on execution details such as shipment period, payment etc.
• Prioritize daily tasks and follow up on problem resolution that ensures customer satisfaction.
• Interacts with internal/external parties to resolve issues accordingly and respond to the request clearly and concisely within an appropriate time frame.
• Investigate and resolve regular/ad-hoc requests or complaints.
• Process SAP sales order management transactions (create, change, cancel) and corresponding reporting tools.
• Participate in process improvement programs directed by the Team Leader or Supply Chain team.
• Understand and incorporate GMP+ B3 and Roundtable on Sustainable Palm Oil’s standards into daily tasks.

Requirements:

• Minimum bachelor’s degree in any field, preferably in logistics / supply chain management.
• Have a minimum of 2 years of relevant experience.
• Must be proficient in SAP modules.

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Henry Heng

Consulting Manager

EA No: 20C0257