[ref. n24482900] Toa Payoh - Customer Service Executive (Document Specialist)

Company

Career craft Pte Ltd

careercraft.sg

Designation

Customer Service Executive (Document Specialist)

Date Listed

02 Mar 2025

Job Type

Entry Level / Junior Executive

Full/Perm

Job Period

Immediate Start, Permanent

Profession

Admin / Secretarial

Industry

Consultancy

Location Name

Maxwell Road, Tanjong Pagar MRT Station (EW15), Singapore

Address

120 Maxwell Rd, Singapore 069119

Map

Allowance / Remuneration

$2,500 - 3,000 monthly

Company Profile

We are seeking a detail-oriented Customer Service Executive (Document Specialist) to join our team in Singapore. In this role, you will be responsible for managing and processing immigration documents, ensuring compliance with Singapore's immigration regulations, and coordinating with relevant authorities and internal stakeholders.

Job Description

Key Responsibilities:

• Manage end-to-end immigration application cycles, from content development to final service delivery.
• Liaising with the client to gather all document packages for the client.
• Conducting handovers and running through the final document package to the client
• Adept at copywriting to prepare document packages for the clients
• Attend to clients' queries and the completion of the formalities during and post submission
• Other duties as assigned by the company

Job requirements:

• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in any field.
• Strong written and verbal communication skills
• Ability to work under tight deadlines

Application Instructions

EA License No: 24C2562

Agent Note This position is posted on behalf of a client by a third party agent.

Apply for this position