Kosher Shop Retail Supervisor - Bedok

The Kosher Shop Retail Supervisor assist the Shop Manager in running the Kosher grocery shop within Jewish community centre with its daily operations, online orders, import and the general tasks and duties in the shop.

• Assist the Shop Manager in running the kosher shop including daily operations, online shopping, import of goods, inventory management, and reporting.
• Online customer service: answering phone and online queries and taking orders; online payment and complaints handling;
• Pack goods for online orders
• Oversee goods delivery and coordinate with internal and external delivery providers to ensure smooth deliveries to customers
• Cover Cashier and Shop Assistant when needed
• Assist in general tasks and duties in the kosher shop
• Any other duties given
• Working time 44 hours / week, Mon to Fri 9am to 6pm with one Sunday morning 4 hours every month.

• Minimum 3 years related work experience as a sales associate
• Minimum diploma education
• Fluence in English
• Cashier operating knowledge and skills
• Excellent customer service skills and interpersonal communication skills
• Proficient computer skills, including Microsoft Office Suite (esp. Word and Excel)
• Knowledge of Jewish customs and culture, kosher food rules will be a plus.

• Results-driven and resourceful, with a strong problem-solving ability
• Self-directed and able to work without supervision.
• Highly organized multi-tasker
• Excellent team-player
• Dynamic, proactive, diligent