Assistant / Manager (Service Operation & Quality), FM (ID: 665419) | AL - Geylang
Assistant / Manager (Service Operation & Quality), Facilities Management
Broad Function
The Assistant/Manager shall report to the FM HOD.
Lead a key function in Service Operation and Quality, focusing on contract administration, cost control, procurement, quality assurance, and FM service operation.
Responsibilities
Contract Administration & Management:
- Lead contract discussions and monitor milestones
- Review and address contractual issues
- Manage Service Level Agreements (SLAs) for service providers
- Oversee existing service and maintenance contracts
- Assist in strategy formulation for contract administration
- Collaborate with various departments on service contract development
- Expected to work with WH ALPS, finance, legal and etc department on developing of
service contracts.
Cost Control and Procurement:
- Manage FM expenditure
- Support FM procurement with ALPS
- Assist with FM OPEX & CAPEX budgets
- Oversee utilities management
- Participate in RFP/RFQ processes
Quality Assurance:
- Assist HOD in developing FM QA policies and strategies
- Oversee FM QA activities and documentation
- Investigate non-conformances and review corrective actions
- Represent FM in Internal Quality Audits
- Conduct quality system audits
FM Operations:
- Oversee the central management and documentation of Work Instruction, FM Policy,
licensing & certification records. Expected to work with along FM system lead to update
documentation, where applicable.- FM rep for Workplace Safety & Health Champion and Business Continuity Planning
- Assist HOD is organising and managing FM training roadmap.
- Oversee FM office administrative support
- Degree in Building, Property Management, Facilities Management, or equivalent with at
least 4-5 years of related working experience or (Diploma with at least 7 years) in similar
portfolio for Assistant Manager role.- Degree in Building, Property Management, Facilities Management, or equivalent with at
least 6-8 years of related working experience or (Diploma with at least 10 years) in
similar portfolio for Manager role.- Prior working experience in healthcare setting will be an advantage.
- Prior experience in management of service provider contracts will be an advantage.
- Familiar and experience with public sector procurement governance and processes.
- Knowledge in mechanical & electrical maintenance and operations works.
Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
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