Hotel front desk executive | 5 days work week | from $2750++ - Geylang
Hey Rocket Geylang Full-time
LOOKING FOR HOTEL FRONT DESK EXECUTIVES!
As a Hotel Front Desk Executive, you will be the first point of contact for our guests, responsible for ensuring a welcoming atmosphere and efficient operations. Your role will involve managing check-ins/check-outs, handling guest inquiries, and maintaining accurate records while upholding high standards of professionalism and service.
Job Description
Customer Service:
- Greet guests warmly; handle check-ins/check-outs smoothly.
- Know room types, rates, and hotel info.
- Assist with inquiries and requests; manage cash float and reports.
Professionalism:
- Maintain good grooming and hygiene.
- Handle reservations outside office hours.
- Perform additional tasks as needed.
- Keep all information confidential and follow data protection laws.
Technical and Safety:
- Use hotel systems and key encoding.
- Know fire procedures and security measures.
- Follow safety and health policies.
Role Requirements:
- No hotel experience required
- Have customer service experience is an advantage
- Well-groomed and possesses a cheerful disposition
- Calm, efficient, and able to work well under pressure
- Excellent inter-personal and communication skills
- Able to work on rotational shifts, weekends and public holidays
Join Our Team as a Hotel Front Desk Executive – Where Every Guest Experience Starts with You!
Sarah Chee (R24123446)
Hey Rocket Pte Ltd (EA 21C0816)
Hey RocketToa Payoh, 4 km from Geylang
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JOB SCOPE
The Hotel Front Desk Agent will assist in attending and serving the section which he/she is been assigned i.e. Front Desk Reception, Food and Beverage etc.
JOB RESPONSIBILITIES
1. Responsible to attend, serve and assist the guests...
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• Provide courteous and efficient service to all hotel guests.
• Ensure that all telephone calls are handled promptly.
• Be familiar with all room types...