Choa Chu Kang - Key Account Manager

Job description:

• Prepare quotations to customers promptly and proactively follow-up on the outcome.
• Process customer orders, plan, schedule deliveries and prepare shipping documentation.
• Attend to customer enquiries/complaints/feedback.
• Provide effective communication and co-ordination for customers
• Plan & prepare purchase requisition to Purchasing/Procurement.
• Ensure all risk buy are authorized by management.
• Expedite Purchasing/Procurement/Sourcing for inward deliveries from suppliers.
• Prepare and issue work orders to Store for assembly and packaging work.
• Follow up with Procurement/Purchasing for First Article samples.
• Liase with QA dept for First Article report
• Conduct high level sales presentations and negotiate with customers key decision-maker to provide comprehensive service package
• Forecast business and market needs to address customer demand
• Ensures customer satisfaction including prompt dealing with customer requirements

Requirements:

• 3 - 5 years sales experience in similar industry
• Min. Diploma holder in Engineering or business related fields
• Well versed with Microsoft Office
• Experience in Microsoft Dynamics 365 will be advantageous, but not required
• Responsible, independent and fast learner
• Pleasant disposition and team player
• Must possess good interpersonal skills and good communication skills

Company Benefits:

• AWS + Performance Bonus
• 14 days leave with 1 additional day per completed year, up to 20 days
• Birthday leave after probation
• Staff term life, personal accident and hospitalisation insurance
• Staff medical/dental/optical benefits that extend to spouse and non-adult children
• Staggered working hours with option to work 7.30am
• 4.30pm, 8am
• 5pm or 8.30am
• 5.30pm
• 1 WFH day after probation, subject to work requirements