Quality, Regulatory and Compliance Officer - Medical Devices - Tampines
Empowering careers at ARJO
At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?
This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.
What is the Opportunity?
We have a fantastic opportunity for an enthusiastic Quality Regulatory Compliance Officer to join our SEA/Singapore team. This role offers the chance to make a significant impact on our quality and compliance processes, work with a dynamic SEA team, and contribute to the continuous improvement of our services.
About the Role
The Quality, Regulatory Compliance Officer – SEA is tasked with ensuring the implementation, maintenance, and monitoring of Quality Assurance, Regulatory Affairs, and Post Market activities across South East Asia.
Reporting to the Manager of Quality Regulatory Compliance/Health, Safety & Environment – ANZ/SEA, this position collaborates closely with the local Sales and Service (SSU) Teams to develop and execute QA strategies.
The role involves promoting quality in service delivery, driving continuous improvement, monitoring compliance, identifying and addressing deficiencies, and minimizing business risks. All activities are conducted in accordance with SS620:2016 GDPMDS and SOP 124.
This position is based at the Singapore office in Kaki Bukit and is open exclusively to Singapore citizens or permanent residents.
Key Responsibilities- Implement and maintain the local Quality Management System to comply with SS620:2016 GDPMDS and Arjo Global QMS requirements
- Liaise between the corporate international regulatory team, SEA SSU, distributors and regulators to support SSU and corporate compliance with applicable laws and regulations.
- Report adverse events to SEA regulators, and coordinate and monitor field safety corrective actions within the SEA region
- Monitoring of TrackWise reports and collaborate with local SSU Team and Global Team
About you
We are looking for someone with the following skills and experience:
- A relevant tertiary qualification, accredited course in Quality Management is desirable but not essential
- At least 5 years of experience in Quality Assurance/Regulatory within the medical device industry
- Strong knowledge of ASEAN medical device regulations
- Exceptional customer service focus, with advanced communication and interpersonal skills
- Proficiency in Microsoft Excel, Word, PowerPoint, SharePoint and TrackWise at an intermediate to advanced level would be an advantage
- A strong commitment to providing excellent customer service, both internally and externally.
What We Will Offer In Return
At Arjo, our vision is to be the most trusted partner in driving healthier outcomes for people facing mobility challenges.
In return, we recognise and value our global employees. You will also have the opportunity to work in a highly engaged and vibrant workplace culture, which includes:
- Continuing education and career development plan.
- We offer a competitive remuneration package and incentive plan.
- Employee Assistance Program.
- Free onsite parking.
Why diversity matters to us
At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment – not only in the workplace, but also within the communities that we serve, work and live in.We achieve this through a culture and mind-set that values the uniqueness of all our people.
Successful applicants will be required to undergo relevant reference checks, prior to appointment.