Field Engineer - Bedok - ref. p46877415

Ref ID: 36230

Our client is a well-known semiconductor equipment manufacturer. The role of a Field Engineer (Services) is to work under client offices across Singapore.

You will be responsible for troubleshooting and resolving technical issues on semiconductor computer systems, complex software, or networked and/or wireless systems.

• Troubleshoot and resolve technical issues on semiconductor equipment and systems including computer systems, complex software, or networked and/or wireless systems
• Perform on-site installation, continual improvement programmes, parts' overhaul, preventive maintenance, modifications, and repair works on equipment
• Serves as company liaison with customers on administrative and technical matters for assigned projects
• Coordinate logistics arrangements and with customers on equipment-related matters
• Responds to customers’ complaints, provides time to solutions to resolve customers’ issues
• Monitors the performance of the product, provides regular update reports and feedback on customer service requests
• Reports common complaints of customers to management to address the situation for future reference

• Variable Bonus (Based on company and individual performance.)
• Annual Leave: 15 days (specific details will be provided upon onboarding).
• Transportation Allowance:1,200 SGD
• Mobile Allowance: SGD 100 per month.
• Flexi Benefit: SGD 600 annually (reimbursed on a claim basis).
• Medical Insurance: Coverage details are to be provided.
• Overtime (OT) Payment: Average of 40–50 hours per month, though it may vary and could exceed this.
• Salary Increment (Annual review every July.)

• Degree/Diploma in Electrical/ Electronic Engineering or its equivalent.
• Minimum 1 year of relevant experience with semiconductor equipment knowledge.
• Required to work or be on standby during after-office hours/weekends/public holidays.
• Experience working in a cleanroom environment.