Analyst , Transaction Services - Treasury/Cash Management, Institutional - Bukit Merah

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

1. Process and authorise transactions related to Foreign Cheque Clearing, Demand Draft and Cashier Orders.
2. Handle and respond to inquiries/requests from internal/external customers and correspondent banks in respect of their cheque transactions.
3. Collaborate with business unit, support unit, agent banks/correspondent banks in a professional and timely manner.
4. Timely reporting and escalation of risk events/incidents, suspicious transactions and potential complaints for appropriate action.
5. Adhere to high service levels for turnaround time and industry/currency cut-off times.
6. Ensure proficiency over established Standard Operating Procedures and compliance against all relevant policies, standards, and guidelines.
7. Perform LV testing or system enhancement (UAT), etc.
8. Make suggestions on streamlining and enhancing operational procedures and control, if possible, with appropriate level of technology and recommend replacement of out-dated equipment to enhance productivity and to achieve manpower savings.

1. Minimum Bachelor's degree or relevant working experiences with cash products and/or processes knowledge would be preferred.
2. Minimum 2 - 3 years of working experience in finance or banking industry, preferably with knowledge on SWIFT Payment Messages (e.g. MT4xx) and relevant payment systems, IPE, AMH, FRSP, OFP, CICS/MADAME.
3. Adaptable to work in a fast-paced environment with a sense of urgency to meet various cutoff times and customer's specific SLA with zero error rate.
4. Speed & Accuracy - Role requires processing transactions at high speeds, whilst maintaining vigilance & accuracy over the manual repairs and inputs.
5. Zero tolerance for error/ambiguity - role entails posting financial transactions on a daily basis; and entails high financial exposure risk.
6. Comfort with variable workload that is dependent on customer payment volumes, not a fixed output per day.
7. Teamwork, Dependability, Strong risk & controls mindset and meticulous.
8. 100% work in office.

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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