Engineer Team Lead - Bedok

apartmentJK TECHNOLOGY PTE LTD placeBedok scheduleFull-time calendar_month 
Description
  • Lead a team of Service Engineers and IT Admins
  • Monitor team’s progression on all incoming service requests on hardware or software issues
  • Execute all assigned cases effectively and efficiently with a sense of urgency
  • Provide timely and effective resolution to service requests and incidents
  • Handle high volume of client’s service requests and assigned accordingly to the team
  • Handle client’s complaints and ensure customer satisfaction during closure
  • Liaise smoothly between internal stakeholder and clients for any sales-related matters
  • Provide on and offsite support if needed
  • Manage Service Engineers daily schedule
  • Manage team’s transportation and phone claim usage
  • Assist in other ad-hoc tasks assigned by Technical Manager
Requirements
  • Bachelor’s degree in relevant field or equivalent combination of education and experience
  • Minimum 3 to 5 years of related experience
  • Motivated and able to initiate work process
  • Strong leadership skill with good communication
  • Excellent customer service and support skills
  • Possess and in-depth knowledge of PC/laptops/notebooks hardware (i.e. knowledge of parts)
  • Possess strong organizational skills and ability to prioritize tasks among many competing requests
placeBukit Batok, 19 km from Bedok
for an experienced and skilled Team Leader to lead and manage a team of General Practitioners support staff. The successful candidate will lead a team of clinic managers and staff, driving business growth, and implementing strategic initiatives to enhance clinic...
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Engineer Team Lead - Tampines

apartmentJK TECHNOLOGY PTE LTDplaceTampines, 4 km from Bedok
Description  •  Lead a team of Service Engineers and IT Admins  •  Monitor team’s progression on all incoming service requests on hardware or software issues  •  Execute all assigned cases effectively and efficiently with a sense of urgency  •  Provide...
apartmentPrivate AdvertiserplaceBedok
Responsibilities  •  Lead and manage a team of junior technicians to run the daily operation issues, routine maintenance and improvement project  •  Maintain staff morale as well as a clean and safe work area  •  Site construction management, servicing...