Customer Service Representatives (No experience required| Bank) - Toa Payoh

• Opportunity to work for one of the leading banks
• Dynamic and fun team and culture
• Great exposure to learn about banking products and services

Our client is a leading back in the region

• Responding promptly to customer call inquiries on general and enquiries
• Communicating with customers through various channels
• Acknowledging and resolving customer requests
• Customer outreach to encourage use of digital services
• Consistently deliver high quality service to customers to achieve total customer satisfaction without compromising risk standards
• Collaborate with stakeholders to resolve customer queries and requests
• Consistently meet the KPIs without compromising quality of service delivery
• Adhere to professional standards of behavior & conduct

• No experience required
• Prior experience in call centres or customer service is highly preferred
• Patient, calm and passionate in assisting customers
• Decent multi-tasking skills
• A fast learner who can apply critical thinking skills and has good problem-solving skills

Next steps:

• Drop your resume and contact us to follow-up, or send your resume to sarah.ng@adecco.com
• Email Topic: Apply Customer Service Representatives (No experience required| Bank)

Sarah Ng Mei Wern

Personnel Registration Number: R1983856