Product Analyst (Software)
Founded in 2007, PulseSync is strategically headquartered in Singapore, with a wholly owned subsidiary in Malaysia and committed to serve and transform the myriad of aged care providers such as nursing homes, day rehabilitation centres, senior care centres, home care providers, hospices, and care coordination agencies.
With the rapidly ageing population in Singapore and other countries, we are in an exciting growth phase, aspiring to contribute and enlarge our impact through innovation, technology and our domain strength. We are actively looking for like-minded and passionate professionals to join us as PRODUCT ANALYST (Software-As-A-Service).
As a PRODUCT ANALYST, you are expected to work in a high pace but fun, exciting and supportive environment and shall be constantly challenged to step out of your comfort zone, pioneer and try new ideas, acquire new skills and dabble in projects and pilot projects of different forms.Because of the multi-faceted role and myriad of exposures, you will have ample opportunities to try new things, attend professional courses/ workshops and work directly with end-users such as doctors, nurses, allied health professionals, etc.
The boundaries to learning are only limited to the skills and potential of the individual.
What you'll be doing- Work with Product Owner, Software Architect, Developers, Project Manager and customers/ end users (e.g. doctors, nurses, clinicians, administrators, IT Manager, etc.) on roadmap, enhancements and change requests in our market-driven product design process to strengthen our SaaS care management system
- Participate in requirement study, research, feasibility study, functional analysis and design phases, functional testing, user acceptance testing and end-user training
- Translate business requirements into detailed product or functional specifications, user stories and test cases that drive the software development process
- Collaborate with cross-functional teams, including sales, project management and technical support to align on product strategy, positioning, messaging, and go-to-market plans
- Perform technical and business impact analysis for modifications needed in existing web-based SaaS/SOA and bespoke applications to meet changing user requirements
- Assist in troubleshooting software applications and system issues
- Chance to participate in consulting and proof-of-concept/ pilot and other trailblazing/ meaningful projects
- Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma in any field
- At least 3-5 solid years of relevant working experience, preferably working as product owner, product manager, functional consultant, business analyst, system analyst, IT analyst, product analyst, analyst programmer, etc.
- Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into clear product specifications
- Strong communication and stakeholder management skills, with the ability to effectively collaborate with cross functional teams and customers/ end-users (including doctors, nurses, social workers and healthcare professionals) regularly
- Enjoy solving real-world problems, software/SaaS product design and management
- Knowledge of software development lifecycles (SDLC) and familiarity with Agile/Scrum practices will be an advantage
- Excellent professional and working attitude
- Proficient with MS Office Applications (i.e. Word, Excel, PowerPoint, Project, Visio, etc.)
At PulseSync, we are committed to providing our employees with a supportive, nurturing and rewarding (and fun) work environment. APPLY for this position and attend the interview to find out more.
Note: This position is based in Singapore, and we regret that only shortlisted candidates will be contacted. Candidates, even fresh graduates who are less experienced (but demonstrate good potential and learning ability), may be considered for the Junior Product Analyst role.