Jurong West - Senior Executive/Assistant Manager, Clinical Services Operations (Govt Hospital)
RecruitFirst Jurong West Full-time
Job Title: Senior Executive / Assistant Manager – Service Operations
Role Overview:We’re looking for a dynamic and results-driven Senior Executive / Assistant Manager to manage clinical service operations, ensuring high customer service, meeting financial targets, and driving operational excellence.
Key Responsibilities:
- Oversee daily operations, including front counter services, admin tasks, and process improvement.
- Analyze data and track KPIs to support decision-making and continuous improvement.
- Manage a team of service associates, fostering a positive and productive work environment.
- Collaborate with clinical and allied health professionals to enhance service quality and operational efficiency.
- Ensure high customer satisfaction by addressing inquiries and resolving issues.
- Achieve volume and financial targets while developing and executing business plans with clinical heads.
- Manage financial budgets, logistics, and procurement for clinical services.
Key Requirements:
- Degree holder with healthcare operations experience
- Strong leadership and communication skills.
- Proven experience in operations, customer service, and business management.
- Ability to manage KPIs, financials, and drive process improvements.
If you’re ready to make an impact and thrive in a collaborative environment, apply now!
Interested Applicants, please send in your resume by applying below.
We regret to inform that only shortlisted applicants will be notified.
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