Senior Manager - Workplace Technology and End User Computing (PRIT) - Bukit Merah
PERSOLKELLY SINGAPORE PTE. LTD. Bukit Merah Permanent
Job Title: Senior Manager, Workplace Technology and End User Computing
Type - Perm Role
Job Responsibilities:
- Lead a team of technical specialists in the design, management, and support of Workplace Technology and End User Computing (EUC) environments.
- Drive innovation in collaboration technologies, focusing on AI and user-enablement tools to enhance business operations and user experience.
- Ensure that EUC technologies and processes adhere to IT policies, standards, and compliance requirements.
- Advocate for the adoption of new technology platforms, engaging senior stakeholders across the organization to support the integration of emerging technologies.
- Plan and forecast the future of end-user technology, establishing budget forecasts and investment plans over the medium and long term.
- Act as the liaison between business users and technical teams, translating business needs into actionable technical solutions.
- Lead and deliver significant technology projects, managing all phases from initiation to execution.
- Maintain a forward-thinking mindset, anticipating evolving business requirements and emerging trends, with a focus on continuous improvement in EUC services.
Requirements:
- A degree in Computer Engineering, Computer Science, or a related Information Technology field.
- At least 10 years of relevant experience in a similar role.
- Extensive technical expertise in supporting Microsoft M365, with particular knowledge of Exchange Online, Teams, SharePoint, and email authentication protocols (SPF, DKIM, DMARC). Familiarity with Crestron and CISCO AV technologies is a plus.
- Knowledge of MS Entra IAM, Modern Authentication, SSO, and MFA.
- Experience in endpoint management with Workspace One MDM, alongside strong expertise in Windows 10/11, mobile device enrollment, and security policy management.
- Proven ability to drive the adoption of technology on a global scale.
- Strong project management, analytical, and organizational skills.
- Excellent communication and interpersonal skills with a customer-centric approach.
- Certifications in collaboration technologies and security are a plus.
- Able to work effectively in a team environment.
Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)
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