RECEPTIONIST CUM ADMINISTRATIVE OFFICER |SCHOOL |HOUGANG

apartmentWSH Experts placeHougang scheduleFull-time calendar_month29/1/25

Job Description

To perform customer service duty (mindset has to meet the realist challenges and demands of a Primary School setting).
To answer phone calls, manage visitors, take messages, respond to enquiries and provide general useful information (in a very dynamic environment where calls are volumous).
To be able to use school equipment such as photocopiers and scanners.
To handle daily varied demands and queries from parents / pupils / vendors / staff etc.
To call pupils absentees and to check with parents on their child’s status every morning.
To call pupils to convey messages during ad-hoc / special events.
To render first level assistance to walk-in pupils’ needs including sick & injured pupils. To escalate case to other colleagues in the office immediately if it is beyond superficial cases.
To handle / support situation when pupils vomit, soil their clothes, need sewing of buttons and zips on uniform, arrange snacks etc.

General Duties

To assist in the counting & sorting / distribution of brochures or leaflets/items to the teachers and pupils.
To assist in the School Breakfast coupons compilation if required.
To maintain the forms cabinet under the receptionist in the office. All forms must be current and replenished constantly.
To manage the delivery of supplies and equipment and contact the teacher in charge to collect the delivered items.
To get the relevant staff who is appointed as the Goods Acceptance Officer to sign on the delivery order.
To support any other general administrative duties as and when required.

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