[ref. w8737120] Bukit Merah - Customer Service Executive

apartmentFLINTEX CONSULTING PTE. LTD. placeBukit Merah calendar_month14/3/25

Responsibilities:

Making & receiving customer inquiry calls
Handling customer complaints
Collecting & analysing customer feedback
Responding to customer reviews
Support software training & software installation with customer
Intervention driver fatigue cases for commercial bus & SME companies
Assist in the retrieval of camera footage for customers
Prepare usage report for sales team for grants claim
Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

Data analytics for software & product accuracy
Back-end QC check for new vehicle installation project
Observe & monitor for server performance
Arrange CCTV installation or maintenance booking with the customer

Additional Information:

Interpersonal and customer service skills
Analytical and problem-solving skills
Multitasking and organizational skills
Ability to answer a high volume of calls and/or emails daily
Ability to share work among the customer service team
Attentiveness and patience
Time-management skills
Ability to find positivity in any situation
Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

check_circleNew offer

Bukit Merah - Customer Service Executive (Logistic)

apartmentThe Supreme HR AdvisoryplaceBukit Merah

Customer Service Executive (Logistic) 5 Days, Mon - Fri, 830am-6pm Pasir Panjang Responsibilities • Provide customer service support through phone and emails. • Prepare shipping documents and handle import/ export documentation. • Monitor...

local_fire_departmentUrgent

Customer Service Executive - Toa Payoh

apartmentFLINTEX CONSULTING PTE. LTD.placeToa Payoh, 7 km from Bukit Merah

Additional Information: • Interpersonal and customer service skills • Analytical and problem-solving skills • Multitasking and organizational skills • Ability to answer a high volume of calls and/or emails daily • Ability to share work among the customer...

thumb_up_altRecommended

[ref. k95014017] Senior / customer service executive - Bukit Merah

apartmentMegastar Shipping Pte LtdplaceBukit Merah

Job Scope Customer service executive use their skills and experience to ensure that a company delivers the highest standards of service to customers, aims to maximize customer satisfaction and ensure quality deliveries. Maintaining consistent...