Air Freight Customer Service Executive / Freight Forwarding Industry - Geylang
RecruitPedia Pte Ltd Geylang Full-time
Our client is a Global Freight Forwarding Industry. Due to their current expansion plan, they are looking for a Air Freight Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.
Responsibilities- Serve as the primary contact for customer inquiries and shipment updates.
- Provide prompt and efficient support to ensure customer satisfaction.
- Manage air and ocean freight shipments, including booking, tracking, and documentation.
- Coordinate with carriers, customs brokers, and stakeholders to ensure timely deliveries.
- Identify and resolve shipment issues while keeping customers informed.
- Ensure all shipping documentation complies with international regulations and company policies.
- Maintain accurate records of transactions and communications.
- Collaborate with internal teams to enhance service efficiency.
- Support operational improvements for better workflow and customer experience.
- Perform ad-hoc duties as assigned.
- Min Diploma in logistics/supply chain studies or equivalent
- Min 3 years relevant working experience in freight forwarding, import/export operations, or logistics.
- Experience with documentation in import/export operations would be advantageous
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.
Email: [email protected]
Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R23115553 (Lai Hor Yan)
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