Pasir Ris - Restaurant Manager

apartmentTHE CAPITOL KEMPINSKI HOTEL SINGAPORE placePasir Ris scheduleFull-time calendar_month 

SCOPE

To produce an outstanding guest experience within the outlet concept by managing a service team in cooperation with the culinary team. The insumbent provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximizes profit.

OVERALL OBJECTIVES
  • Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
  • Supervise the team members on shift. Ensuring that they are well groomed and properly attired to ensure strict adherence to Hotel's standards of quality service
  • Build close working relationship and effective communications with culinary team and other departments
  • Assist in preparation of the outlet’s budget.
  • Conduct monthly inventory of operating supplies and equipment together with the stewarding department.
  • Obtain an account for the correct settlement of all sales and be overall responsible for outlet floats when and as required.
  • Conduct daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
  • Follow food and beverage safety and hygiene policies and procedures.
  • Lead the service and act as a role model to the team.
  • Ensure a flawless service to the highest standards and as required by the department and the hotel.
  • Other ad-hoc duties
REQUIREMENTS
  • Warm, pleasant, friendly and confident, with good interpersonal skills.
  • Possess good command of English
  • Minimum 2 years’ experience in a similar capacity.
  • Diploma in Hospitality or F&B Service
  • Positive attitude and team player with ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
  • Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
  • Familiar with HACCP requirements
  • Knowledge of Health and Safety rules and procedures
  • Possess strong wine knowledge
  • Michelin star restaurant/ celebrity chef restaurant experience beneficial
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