Retail Sales Manager - Toa Payoh
Private Advertiser Toa Payoh Full-time
About the role
We are seeking an experienced Retail Sales Manager to join our dynamic team. As Retail Manager, you will be responsible for overseeing and optimizing our boutique operations to enhance efficiency, exceptional client satisfaction, and overall sales growth in the region.
What you'll be doing- Oversee the proper operations of the retail store, ensuring cleanliness, correct visual displays and respect of VM guidelines and optimal customer experience
- Ensure that each boutique has the appropriate model stock, and timely replenishment
- Develop and implement sales strategies to meet and exceed targets
- Train and develop a high-performing retail sales team
- Provide hands-on coaching and mentoring to Retail sales associates to improve their skills and performance
- Coach boutique managers/ In-charges and conduct regular meetings.
- Conduct regular evaluation including yearly evaluation. Ensure the development of key roles in each boutique.
- Analyse sales data and customer trends to identify opportunities for growth and improvement
- Ensure compliance with company policies, procedures, and regulatory requirements
- Collaborate to plan and execute effective in-store promotions and events, Propose exhibitions and boutique animations to grow sales results
- Implement Brand commission scheme; propose improvements as needed
- Minimum 3-5 years of experience in retail management, preferably in the luxury industry. Knowledge in watch industry is a bonus.
- Proven track record of leading and motivating a sales team to achieve sales targets
- Excellent customer service and communication skills
- Strong problem-solving and decision-making abilities
- Proficient in using data analysis tools to drive informed business decisions
- Passion for the retail industry and a commitment to delivering an exceptional customer experience
Our mission is to inspire and delight our customers with our innovative products and exceptional service.
If you're ready to take on this exciting role and contribute to the success of our company, we encourage you to apply now.
Four Seasons HotelsToa Payoh
on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore
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